FAQ
Frequently Asked Questions About OUR Services
Over the years, we have established a reputation for integrity and responsiveness. Our employees are bonded and covered by Workers’ Compensation.
For us, every customer is a preferred customer. Our experts have your best interests at heart. We guarantee every job that we do. Before hiring an employee, we conduct comprehensive background checks. As an environmentally-conscious company, we use environmentally friendly products made with safe ingredients.
No. If you have an urgent appointment, you can trust our team with your house keys. Almost 90 percent of our customers provide us with a key to their homes.
Once you schedule a cleaning service you will be given an arrival team that will be within one hour of their arrival.
The number of people allocated to your project will depend on the nature, size, and complexity of your project.
Our rates will depend on the amount of time it takes to complete your job along with the services offered. We offer a range of packages that best fit the needs of both businesses and homeowners. We also come up with offers and coupons at regular intervals.
Depends on the expert’s schedule and availability. If you want us to block dates of an expert, please let us know in advance.
Yes. We provide all of our teams with the latest supplies and equipment to perform the best job possible.
Pets can get perturbed around cleaning equipment. It is advisable that you take your furry friend to another area/room before our team arrives.
We will be happy to help you if you call our office at least 24 hours before the scheduled visit.
Here are some tips to prepare your house for cleaning:
- Pick up unnecessary clutter to allow the cleaners to work more efficiently
- Pick up household items and documents lying around, and store them in a safe place
- Put away your pets
- Secure valuables and cash
You don’t have to worry about losses caused due to damages as everything is taken care of. Our insurance covers damages caused during home cleaning jobs.
If you have a special requirement, please call us in advance, and we will be more than happy to accommodate your request.
Yes. We offer free in home estimates as well as quotes over the phone.
We serve families and businesses throughout all of Sonoma County.
We offer services on weekdays, Monday – Friday.
To get answers to all your questions, call us at (707) 588-0388 or fill out our contact form.